AI-assisted customer follow-up for service businesses

Never lose a customer because an inquiry got buried.

Follow up with every customer, automatically.

14-day free trial · No credit card required · Set up in minutes

BreezeReply inbox

Customer conversations · Today

3 to review
JM

Jordan Mills

8m ago

“Hi, I'm looking for a quote for a kitchen remodel. Are you available next week?”

NEW INQUIRY
TS

Taylor Singh

8m ago

“Do you have any openings Thursday afternoon?”

NEEDS REPLY
RB

Riley Brooks

8m ago

“Can you send me pricing for monthly lawn service?”

FOLLOW-UP DUE
Only customer conversations Human review

The problem

The problem isn’t always getting inquiries. It’s keeping up with them.

Your inbox has to hold up while you are doing the work customers hired you for.

Buried inquiries

Important customer emails disappear between notifications, newsletters, and everyday messages.

Slow responses

A promising customer may be waiting while you are busy doing the work.

Forgotten follow-ups

You sent the quote. You meant to check back. Then the week got busy.

BreezeReply helps keep those conversations moving.

The everyday loop

From busy inbox to customer follow-up.

A simple path from the message you almost missed to the next clear action.

01

Find the inquiries

BreezeReply separates customer inquiries from newsletters, notifications, and other inbox noise.

02

Reply faster

Get an AI-generated draft based on the conversation and your business instructions. Review it before anything is sent.

03

Stay on top of follow-ups

Know which customers are waiting, which conversations need attention, and which follow-ups are due.

04

Keep every conversation moving

Track the customer journey from first inquiry through follow-up and outcome.

Core features

Everything you need to keep customer conversations moving.

Customer inquiry detection

Separate genuine customer inquiries from inbox noise.

AI reply drafts

Generate a useful first draft based on the conversation and your business context.

Human approval

You stay in control. Review and approve messages before they are sent.

Follow-up tracking

Know which customers need a response, which are waiting, and which follow-ups are due.

Customer lifecycle

Track conversations from new inquiry through follow-up and outcome.

Gmail integration

Keep using the inbox you already know.

Built for service businesses

Businesses that win customers through conversations.

If an inquiry can turn into a booking, quote, appointment, or project, BreezeReply helps make sure it gets the attention it deserves.

Explore how BreezeReply fits your business

Human control, by design

AI does the busywork. You make the call.

BreezeReply helps with the repetitive parts of customer communication while keeping important decisions in your hands.

AI identifies

AI drafts

You review

You approve

Customer receives

Nothing is sent until you decide it is ready.

Your Gmail, not another inbox

Keep Gmail. Add a smarter follow-up layer.

You don’t need to replace the email your business already uses. BreezeReply works with your Gmail workflow and adds customer inquiry detection, AI assistance, and follow-up tracking.

Connect your workspace
Gmail conversation

“Could you send a quote for a recurring monthly visit?”

Draft ready for your review

Simple pricing

Start small. Add support when you need it.

Every plan starts with a 14-day free trial. No card required.

View all plans

Solo

$29

/ month

1 seat

1 Gmail account

AI reply drafts with human approval

1 automated follow-up sequence

Follow-up tracking and reminders

Track up to 100 customer conversations per month — upgrade any time to raise your limit.

Start free trial

Team

Most popular

$79

/ month

2 seats

2 Gmail accounts

Everything in Solo

Up to 5 automated follow-up sequences

Lead scoring

Analytics and reporting

Track up to 400 customer conversations per month — upgrade any time to raise your limit.

Start free trial

Scale

$149

/ month

5 seats

Up to 1,000 customer conversations per month

Everything in Team

Unlimited automated follow-up sequences

Onboarding call

Priority support

Track up to 1,000 customer conversations per month — upgrade any time to raise your limit.

Start free trial

After 14 days, choose a plan to continue. Nothing is sent without your approval.

Questions, answered

A clear answer before you start.

Pick a plan to keep going — your tracked conversations and settings are kept, and nothing is ever sent without your approval.

Ready when you are

Start with the inbox you have.

A focused customer follow-up layer can make a long day feel more manageable.

Start free trial

14-day trial · No credit card required.